COVID-19 Police Department Procedures

Citizens will not be able to access the lobby of the police department starting at 5 p.m. on Monday, March 23, 2020, and should contact 911 in the event of an emergency.  Citizens should call the department’s non-emergency number, 540.332.3842, for assistance with all non-emergency matters.

  • The department’s Ride-Along Program and collection of DNA buccal swabs have been temporarily suspended.
  • Fingerprinting of citizens will be considered on a case by case basis for emergency employment situations only. Individuals will need to contact the dispatch center using the non-emergency phone number to make a request for fingerprinting services.
  • Employees will be maintaining a distance of approximately six feet, when practical, in the event face to face contact is necessary. Citizens may be asked to meet officers outside of their home, business, etc.
  • When contacting the 911 center for services, callers will be asked screening questions by a dispatcher in order to determine if someone is ill, has a fever, or is experiencing respiratory problems.

The department will continue to respond to all emergency calls for service.  Non-emergency calls may be handled by telephone.  Your information will be forwarded to an officer who will return your call, provide information/advice, and take a report if needed.  Please understand that our response to non-emergency incidents might be delayed.   

Staunton Police Department

The Staunton Police Department (SPD) is an internationally accredited, full-service law enforcement agency dedicated to serving the citizens of the City of Staunton. 

The department operates the City's state-of-the-art Enhanced-911 Center, which serves as the primary answering point for the City's 911 calls and dispatches calls for service for police, fire and the Staunton-Augusta Rescue Squad.

The SPD also sponsors a number of crime prevention initiatives, including Virginia Rules, mentorship, and School Resource Officer programs for the area's youth; a Citizen's Police Academy; and Neighborhood and Business Watch programs.

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